Cancel, Reschedule, or Postpone Your Exam
At ABNN, our top priority continues to be the health and safety of our staff, candidates, and the communities we service. We have been continuously monitoring the situation with Novel Coronavirus (COVID-19) and are in close communication with the CNRN and SCRN testing sites around the world. We recognize how challenging this is for those of you on the front line and appreciate all that you are doing to serve your patients and communities.
We want our candidates to feel confident when taking an exam at our PSI testing sites. As a result, we are allowing candidates who applied for the May examination window and are unable to take the exam in that timeframe to postpone and/or reschedule to the September examination window. Please visit the PSI website to reschedule or call PSI customer service at 833-333-4755 to reschedule your exam. Note: You may disregard the verbiage below regarding rescheduling at least 2 days before your exam date. During this difficult time, you may reschedule up until the day of your exam. All other ABNN policies will remain the same.
Exam sites will be opening May 1, 2020 in the states and cities where opening businesses is allowed. Exam sites will be operating at 50% seat capacity due to social distancing requirements. We encourage candidates who are scheduled to review the updated exam site closures, PSI security and safety procedures regarding face masks and gloves, and PSI's FAQs related to testing sites and safety/sanitation procedures during this time as well.
Withdrawal requests received by the ABNN office at least 7 days prior to the scheduled exam eligibility end date will result in a refund of the application fee minus a $100 administrative fee. Examination withdrawals received by the office fewer than 7 days prior to the exam eligibility end date will receive no refund. Please note: If a candidate has already scheduled their examination date and location with the testing company, the candidate will not be eligible for a refund. An applicant that does not complete the audit process will not receive a refund.
If you have already scheduled your date and time for the exam, you may reschedule your appointment ONCE at no charge to a date within your eligibility window by calling PSI at 833-333-4755 at least 2 business days prior to your scheduled appointment. You will forfeit fees if you fail to contact PSI at least 2 business days prior to the scheduled date and if you fail to report for the examination.
Please see temporary changes as explained above for the May examination window. Candidates may not extend or postpone their exam window. If you do not complete the exam before your exam window expires, you will be required to submit a new application and pay all associated fees.